Wellspring aspires to be a world leader in the healthcare facilitation industry and is constantly on the lookout for passionate individuals with an unquenching thirst for success. Wellspring's diversity in people, nature of work and culture makes it a competitive and fun place to work in.
Bright individuals with experience in marketing, healthcare, hospitality and public relations are invited to send their resumes to
trade@wellspring-meditour.com.
Current Openings:
Senior Executive Operations - MediTourism
JOB DESCRIPTION :
- Responsible for co-ordination of Medical Tourism team.
- Responsible for handling the complete itinerary of the visitors from arrival, departure, ticketing, hospital transfers,
Medical care and allied services delivered to utmost customer satisfaction.
- Ensure Processes and Create support applications that will translate into effective service delivery for every customer
- Work closely with business development team to set up adequate networking with medical institutions, and travel houses
- Maintain cordial relationship with vendors/partners and create mutually beneficial environment for company and partners
- Maintain adequate knowledge and database of the customers, prospects and vendors
Desired Profile:
- Atleast 2 years Experience in any customer service industry, preferably hospitality industry.
- Must possess good communication skills in English.
- Functional familiarity with computers with exposure to Microsoft Office.
- International client handling experience is a plus
- Any Bachelors or Masters degree
Executive Operations - MediTourism
JOB DESCRIPTION :
- Handle customer enquiries, coordinate with medical institutions , suggest appropriate options to enable customers make informed decision on Medicare
- Ensure that every prospect customer gets due attention by giving guidance, facilitating quotes from Medical institution to fulfill customer needs
- Complete all support requirements like – pre diagnosis reports, insurance formalities, regulatory compliance and making final plan for customers arrival / stay and departure
- Coordinate with vendors / medical institutions - block surgery dates, bookings and reservations
- Maintain cordial relationship with Medical institutions and create mutually beneficial environment
- Maintain adequate knowledge of customer itinerary and ensure satisfaction in every facet of customer experience related hospitality needs
Desired Profile:
- Must possess good communication skills in English.
- Functional familiarity with computers, preferably with exposure to Microsoft Office
- Any prior work experience is a plus
- Any Bachelors degree
Wellspring is an Equal Opportunity Employer that does not distinguish on the basis of caste, creed, color, religion and/or nationality.
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